TT Network Integration (Thailand) Co., Ltd. is a fast growing collaborative between TT Network Integration Asia Pte. Ltd. (TTNIA) and Toyota Tsusho Thailand Corporation (TTTC) to serve the network need of Toyota group and its affiliates outside Japan. Our focuses are on global network construction, application development, digital engineering, and support system to promote seamless technology throughout the group. With continuously growing performance, we are expanding our business in response with rapid growth of the industry. We offer generous remuneration and benefit package for self- motivated, service- oriented, with high working ethic professionals who strive for career success and willing to be part of this dynamic team.

Job Description:

• Provide technical and operational support to ensure that client support expectations are met through first and second level problem determination and resolution efforts.
• Respond to users’ concerns via telephone, e-mail, facsimile, or video conference.
• Follow standard Helpdesk Operating Procedures.
• Accurately log all Helpdesk-related information such as Issue Details, Issue Handling History, and User Contact Information
• Maintain reasonable discipline and decorum in the Helpdesk area

Qualification:

• Thai nationality , Male/Female, age not over 28 years
• Bachelor's degree in Computer or related fields such as Computer Engineering , Electrical Engineering , Industrial Engineering , Computer Science , Information Technology
• At least 1 year experience in related fields
• Strong abilities to analyze and prioritize issues for problem resolution (troubleshooting)
• Experience with Microsoft Operating Systems and IT Applications
• Good understanding and appreciation of information technology
• Basic Network knowledge will be an advantage
• Experience in telephone support of external customers in resolving the specific problems will be advantage
• Self motivation, Keen to learn, Service mind
• Japanese language skill will be advantage

** Proficient in spoken & written English
** Ability to work flexible hours ( Including weekend / public holiday and rotation shifts)

Company 's welfare:

1. Transportation fee 1,000 baht / month
2. Provident fund
3. Support Cisco and Microsoft Certified Examination fee
4. Training & Development  working skill
5. Health Insurance & Dental Treatment fee (Additional form Social Security Fund)
6. Accident Insurance
7. Cafeteria welfare 5,000 baht
8. Upcountry allowance , Shift allowance and others

Interested candidates please apply in person , e-mail or send application letter with resume, relevant documents and recent photo to

Personnel & Admin Officer

TT Network Integration (Thailand) Co.,Ltd. 

49 Floor, CRC Tower,All Seasons Place , 87/2 Wireless Road , Lumpini , Pathumwan,
Bangkok 10330 Tel : 0-26853077- 80 Fax : 0-2685-3081
E-Mail : apply@ recruit.ttni.co.th
www.ttni.co.th