True Fitness Ltd.

THE COOLEST FITNESS & YOGA CENTRE

We are seeking for many positions to join the first coolest club in Thailand

If you are enthusiastic, position thinking, fast learner and serviced minded, we welcome you to join our dynamic team for both club and office

Qualifications:

• Maae / Female, age not over 28 years.
   
• Bachelor’s Degree in Marketing, Hospitality or related field
   
• At least 1 year of professional experience of CRM in Fast Moving Consumer Goods (FMCG)
   
• Excellent of written and spoken in English.
   
• Mature personality, well organized and hard working style
   
• Good at problem solving, quick to respond and able to work outside when needs

Responsibility:

• Resolves customer requests, operations and complaint frequently by a variety of means either in person; by telephone, email or regular mail correspondence or fax
   
• Serves as liaison between the customers and various departments
   
• Provides information, processes complaint and prepare case report
   
• Changes or updated to a customer’s profile or account information
   
• Knowledge of facility rules, regulations
   
• Clerical duties including telephone reception and filing complaint spread sheets
   
• Completion of all administrative paper work during schedule shift
   
• Knowledge of procedures in emergency situations
   
• Manage customer services staff in answering customer inquires on our services and complaints to achieve ultimate target with the correct way.
   
• Position require the flexibility to work days, nights, weekends

We are an equal opportunity employer and welcome applications from all qu